So I see a few post that sorta relate to the problem I'm having. I have a 2013.5 Limited Cat with the Team clutches. I bought it brand new less than a year ago and the bike has less that 250 relatively easy miles on it. Once I ride for a few mins and everything gets good and warmed up it wont shift out of High, Low, Reverse, Etc., without a great deal of force or shutting the bike off first. Also when its in high and I let off the brake it starts moving on its own. So I have read numerous articles and threads about this saying it could be anything from the wrong clutches from the factory, to a broken spider, to a bad belt. So I took to my dealer (almost 2 hours away) and they were little of no help. I had the worse experience Ive ever had with any company. I wrote to let them know how disappointed I was with my recent service. My Wildcat needed an oil change and I needed them to check the problem with shifting. After two weeks of hearing nothing I called this past Saturday to find out if it had been looked at yet and was told that the mechanic couldn't duplicate the problem I was having with it being hard to shift. I also sent 1 or 2 unanswered emails through their contact page on website during those 2 weeks. I was ok with the answer thinking maybe it was a fluke that it was difficult to shift and I asked if the oil had been changed and if it was ready to be picked up. I was told it was ready and the oil had been changed. So I took off work to ride up and get it. I found some information online about others having the same problem with the exact same model Wildcat. I asked them about it this morning and asked if that could be checked before I left because I do live so far away. (Not sure why they didn't do that anyway) The mechanic pulled it back in the shop and looked at it and came and told me that the clutches looked fine (cleanest clutches he has ever seen on a used bike and nothing appeared to be cracked) but it looked like I could use a belt on it. (I didnt really see anything wrong with the belt that was on it) So I told them to go ahead and put a belt on it why he had the cover off. Then I received my total of almost $500 for the repairs. This seemed about right to me with the price of the belt and getting it put on and an oil change. When I got home I looked at the bill and noticed it said nothing about an oil change so I called back this afternoon and asked if it had been done or not. I was told I would be called backed (this was round 1:30pm) at 4:30pm I still had not heard back so I called back and sure enough the oil had not been changed. So the best I can tell is that I paid almost $500 for my bike to sit up there for 2 weeks and be ridden around their shop to try to duplicate the problem. Nothing that I can tell was checked during this time. Just because the problem couldn't be duplicated doesn't mean there isn't some type of issue. A simple google search on the issue told me several things to check. It wasn't till I got there today and told them to check those things that it actually happened. So there's almost 3 hours of labor to install a belt and check the primary clutch for issues (which they did while I waited) and to ride my bike around and tell me basically nothings wrong. On top of that my Wildcat was extremely clean when I brought it up there and it was filthy muddy when I picked it up today. I can understand a little dirt from riding but at least hose it back off! I have a big ride planned this weekend and will have to change my own oil now since that didn't get done and hope that the new belt fixed my problem. I'm very disappointed with my experience these past two weeks and I highly doubt I will be returning to their business for anything. However I'm not sure where else to take it. Everywhere is so far from me. I hope the belt fixed it but I'm not optimistic. You guys think I should file a complaint with Arctic Cat? I'm just lost on what to do. I'm starting to regret my choice on buying my Kitty even tho I really like the bike.